Butt Baby-Seat is committed to deliver to you high-quality, thoughtfully-designed premium products. However, if you happen to receive a damaged product or the product that you did not place an order for, we initiate a pick-up and deliver a brand-new product at your doorstep. These orders cannot be cancelled.
For damaged products, please kindly mail us within 72 hours of product delivery with images and we will get back to you.
However, if you receive the product in perfect condition and you do not like it and wish to return our product due to any subjective / unknown reason you may initiate a return request by writing to us on our WhatsApp number – 6289295008 within 10 days of order deliveryand we will arrange a pick-up for the same and Refund you the Full Amount.
Kindly pack the shipment just the way how it arrived, it needs to be packed in its original packaging with the manual. A fee will be deducted if all are not sent also click a small video while handing the product over to the delivery agent. This video needs to be sent to us over WhatsApp. Once we receive the product, we will run a quality control check and refund the full amount by within 15 days.
Any damage to the product will disqualify you for a refund and we will not be able to re-ship the old product back to you.
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